Software Map

OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.

Smarty is a template engine for PHP, facilitating the separation of presentation (HTML/CSS) from application logic. This implies that PHP code is application logic, and is separated from the presentation. The Smarty design was largely driven by these goals: clean separation of presentation from application code; a PHP backend and Smarty template frontend; compliment PHP, not replace it; fast development/deployment for programmers and designers; quick and easy to maintain; a syntax that is easy to understand, with no PHP knowledge required; flexibility for custom development; and security (insulation from PHP).

Zim is a graphical text editor used to maintain a collection of wiki pages. Each page can contain links to other pages, simple formatting, and images. Pages are stored in a folder structure, like in an outliner, and can have attachments. Creating a new page is as easy as linking to a nonexistent page. All data is stored in plain text files with wiki formatting. Various plugins provide additional functionality, like a task list manager, an equation editor, a tray icon, and support for version control. Zim can be used to keep an archive of notes, take notes during meetings or lectures, organize task lists, draft blog entries and email, or do brainstorming.

Simple Groupware is a complete enterprise application offering email, calendaring, contacts, tasks, document management, synchronization with cell phones and Outlook, full-text search, and much more. Simple Groupware combines standards like RSS, iCalendar, vCard, IMAP, POP3, SMTP, CIFS, CSV, WebDAV, LDAP, and SyncML under one platform. Unlike other groupware software, Simple Groupware contains the programming language sgsML to enable the quick customization and creation of powerful Web applications.

Kronolith is the Horde calendar application. It provides a stable and featureful individual calendar system with integrated collaboration and scheduling features. It makes extensive use of the Horde Framework to provide integration with other applications. It implements a solid, stand-alone calendar system, allowing repeating events, all-day events, custom fields, keywords, shared calendars, iCalendar support, generation of free/busy information, and managing multiple users through Horde Authentication.

Ariadne is a Web Application Framework and Content Management System built with PHP. It allows you to build complex Web applications and sites with ease. It takes care of the mundane stuff like internationalization, security, user management, templating, data retrieval and storage, caching, and site management. It stores content in a structured object store that can be accessed through an extensive filesystem-like API.

Mantis Bug Tracker (MantisBT) is a Web-based issue tracking system that is both simple to use and highly customisable. A plugin system allows users to easily create and add new features. MantisBT is over 10 years old and is actively developed.

Gramps is a genealogy program. It helps you organize your family tree, and is capable of exchanging data with other programs using the GEDCOM standard.

GLPI (Gestion Libre de Parc Informatique) is an information resource manager with an administration interface. You can use it to build a database with an inventory for your company (computers, software, printers, etc.). It has functions to make the daily life of the administrators easier, including a job/request tracking system with mail notification and methods to build a database with basic information about your network topology. It provides a precise inventory of all the technical resources (all their characteristics are stored in a database) and management and history of the maintenance actions and the bound procedures. It is dynamic and is directly connected to the users, who can post requests to the technicians.

Turba is the Horde contact management application. It is a production level address book, and makes heavy use of the Horde framework to provide integration with IMP and other Horde applications. It supports SQL, LDAP, Kolab, and IMSP address books.

Nag is a Web-based application built upon the Horde Application Framework that provides a simple, clean interface for managing online task lists (i.e. TODO lists). It includes strong integration with the other Horde applications and offers shared task lists.

LogicalDOC is a Web-based document management system that is easy to use and learn. Its architecture leverages best-of-breed Java technology to achieve a powerful and flexible solution. It supports its users with a powerful search engine (Lucene), Web service interface (JAX-WS via CXF) compatible with .NET and PHP, versioning, annotation on documents, a WebDAV interface, importing and exporting from .zip files. Documents can be organized into hierarchical folders, searched using the integrated search engine, or browsed by Tag. The system is extensible thanks to the technologies used (Spring-Hibernate) and its plugin architecture.